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RunPTO Support

Knowledge Base

RunPTO offers a comprehensive knowledge base with answers to many commonly asked questions about setup, accounting, student directory, website, volunteer signup, event signup, document storage, and other features of the software. If you have questions about these topics or others, please visit our knowledge base to find the answers you need.

Knowledge Base

If you have recently signed up for RunPTO, or if you want to get a better understanding of the different modules available, we recommend starting with the RunPTO OnBoarding section of our knowledge base. This section provides an overview of the different modules and features of the software, as well as helpful tips and guides to help you get started with using RunPTO.

Open a Support Ticket

If you have additional questions or if you need help with an issue or to report a problem, we recommend contacting our RunPTO Support team directly through the Support Tickets link below. Our support team is dedicated to providing prompt and personalized assistance with any questions or issues you may have. We are committed to ensuring that all of our users have a positive experience with our software.

Submit Support Tickets

Email Support

You can use the contact form available on the RunPTO website to send us an email addressed to with any questions or comments you may have. Our team will be happy to assist you and provide any information you need about our software and services.

Phone Support

You can also contact us by text or phone. Our phone number is (717) 742-5005. You can call or text us at any time and leave a message. If we are currently assisting other customers, you can text us and we will get back to you as soon as possible.

Your Account Details

Your trial, subscription, renewal, and payment details can be accessed through the Account Details link below. This module is only accessible to RunPTO users who are Administrators for their account.”

Account Details

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